Calvin L Williams

Lean is the undisputed king of business operating models. It promises operational excellence beyond your wildest dreams. However, many Lean initiatives fall apart.

It happens at the data collection step, then again at Tier meetings, then again at the follow-up and escalation stages, then again at the implementation and sustainment of improvements.

Issues at each stage in this process causes a loss of fidelity in the sequential process step. By the time you done holding this broken, manual system together, you have no time to make actual improvement to real value-stream processes.

This episode explains the trap many CI leaders find themselves struggling to escape. It also suggests a path to breaking free and unlocking operational excellence.