Calvin L Williams

In a sense, conflict is the route to respect. Conflict, if managed productively, can help reveal the thoughts, emotions, beliefs, and traumas that people carry along with them to work every day.

Therefore, conflict avoidance is a path to disrespect. As leaders make consequential choices without coming to understand the people they lead, the feeling of disrespect is inevitable.

In this episode, Mark Greenhouse, Principal at Levantar Consulting, explains how respect for people goes far beyond listening to people’s ideas for improvement. It goes into taking the time to understand their problems and actively particpating in the solutioning process.