Calvin L Williams

We assume that if we document a best practice, people will follow it.

However, the reality is that context gets lost, employees change roles, and valuable insights are buried in “dark drawers”.

Join Calvin L. Williams as he argues that the Lean movement is fundamentally a knowledge management movement.

This episode challenges the “batch and dump” method of training and sharing ideas.

Instead of relying on human memory or manual searches, Calvin advocates for leveraging AI to get “the right information to the right person at the right time”